Frequently Asked Questions (FAQs)
Treatment Related Questions
Psychotherapy offers the guidance and expertise of a trained professional to help the client explore the conflicts or concerns that are causing discomfort or distress in his/her life. Psychotherapy also allows one to seek out the resources and understanding within themselves and their environment in order to provide relief or change.
Ketamine-Assisted Psychotherapy (KAP) is a holistic modality in which ketamine is used as a complement to psychotherapy to help eligible patients experience more frequent breakthroughs and sustained improvement in symptoms.
Everyone experiences difficult times in his/her life. However, when life's difficulties or concerns begin to affect our daily lives, our relationships, our work, our physical health or our ability to function at our highest level, one can benefit from psychotherapy. It is also important to address symptoms that do not seem to be getting better even with medication interventions.
Psychotherapy can be extremely effective in helping people with major or minor depression, anxiety, childhood trauma, relationship conflicts, loss, life transitions, parent/child conflicts, a history of abuse, sexual issues, alcohol and drug issues, stress, anger management, self-esteem, as well as many others.
During the first session, a general history is taken and you are given an opportunity to discuss the concerns that brought you to therapy. Your expectations for therapy are discussed and treatment options and goals are developed.
Actually, the opposite is true. The person who seeks help for troubling issues is exhibiting courage, strength and maturity in their willingness to confront and address their concerns.
Price Related Questions
You should contact your individual carrier to determine the benefits that are provided by your plan. Please note, insurance companies require a psychiatric diagnosis in order to consider payment/reimbursement. To verify what insurance panels we accept please call 713-440-8513.
To cancel your scheduled therapy appointment, the office must be notified 24 hours prior to your appointment. Canceling within 24 hours of your appointment will result in a late cancellation/missed appointment fee of $100 that will be charged to the credit card on file.
Payment is due at time of services. You are responsible for all fees not covered by your insurance benefits including, but not limited to, deductible/co-payment, missed appointments, late cancellations, correspondence, or reports. It is your responsibility to determine eligibility and services covered under your plan.
We accept all major credit cards, CareCredit, payment plans available. A superbill for out of network reimbursement is provided upon request.
Ketamine use for psychiatric disorders is considered an off-label treatment and as such is not covered by insurance plans.
Client Notice for Filing a Complaint
The nature of the services provided by Integrative Psychotherapy Center are voluntary. If at any point in the relationship with your therapist you are unhappy or feeling uncomfortable, you are encouraged to first contact clinic director Lisa Nunn, LCSW-S (lisanunn@ipc-kap.com) to discuss your concerns. Integrative Psychotherapy Center wants you to be satisfied with your care and encourage open communication to help ensure your wellness needs are being met.
In addition to reaching out to Integrative Psychotherapy Center as a first means of filing a complaint, you are also able to file a formal complaint with the following:
Texas Behavioral Executive Council
1801 Congress Ave., Ste. 7300
Austin, Texas 78701
(512) 305-7700
Www.bhec.texas.gov
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by marriage and family therapists, professional counselors, psychologists, psychological associates, social workers, and licensed specialists in school psychology.
Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide you with information about how to file a complaint.
Please call 1-800-821-3205 for more information.