Help & FAQs

Treatment Related Questions

What is psychotherapy?
Psychotherapy offers the guidance and expertise of a trained professional to help the client explore the conflicts or concerns that are causing discomfort or distress in his/her life. Psychotherapy also allows one to seek out the resources and understanding within themselves and their environment in order to provide relief or change.
What is Ketamine Assisted Psychotherapy (KAP)?
Ketamine-Assisted Psychotherapy (KAP) is a holistic modality in which ketamine is used as a complement to psychotherapy to help eligible patients experience more frequent breakthroughs and sustained improvement in symptoms.
How do I know if I should seek professional help?
Everyone experiences difficult times in his/her life. However, when life's difficulties or concerns begin to affect our daily lives, our relationships, our work, our physical health or our ability to function at our highest level, one can benefit from psychotherapy. It is also important to address symptoms that do not seem to be getting better even with medication interventions.
What kind of concerns might bring someone to therapy?
Psychotherapy can be extremely effective in helping people with major or minor depression, anxiety, childhood trauma, relationship conflicts, loss, life transitions, parent/child conflicts, a history of abuse, sexual issues, alcohol and drug issues, stress, anger management, self-esteem, as well as many others.
What can I expect from my initial visit?

During the first session, a general history is taken and you are given an opportunity to discuss the concerns that brought you to therapy. Your expectations for therapy are discussed and treatment options and goals are developed.

Isn't it true, only "crazy" or "weak" people need therapy?

Actually, the opposite is true. The person who seeks help for troubling issues is exhibiting courage, strength and maturity in their willingness to confront and address their concerns.

What are the side effects of ketamine?

Some people do report side effects like dizziness, nausea, or drowsiness but our medical professionals on hand are there to help ease any side effects you may encounter.

Isn't ketamine a "party drug"?
Many legitimate medical drugs, including ketamine, have been abused.  However, in the controlled and medically supervised setting, the ketamine infusion has not shown any indication of creating or triggering abuse of the drug.  Ketamine infusion has also shown it does not trigger a relapse in those who are clean and sober.

Price Related Questions

Will my insurance cover the cost of psychotherapy?
You should contact your individual carrier to determine the benefits that are provided by your plan. Please note, insurance companies require a psychiatric diagnosis in order to consider payment/reimbursement. To verify what insurance panels we accept please call 713-440-8513.
What is your cancellation policy?

Please let us know within 48 hours if you will not keep your appointment.  A $100.00 charge will be incurred if your appointment is not cancelled within 48 hours of your appointment time. Missed appointments/late cancellations cannot be billed to your insurance carrier—you are responsible for payment for missed/late cancellations.

What is your payment policy?

Payment is due at time of services.  You are responsible for all fees not covered by your insurance benefits including, but not limited to, deductible/co-payment, missed appointments, late cancellations, correspondence, or reports.  It is your responsibility to determine eligibility and services covered under your plan.  Any returned check will incur a $25.00 service charge.

We accept all major credit cards, CareCredit, payment plans available. A superbill for out of network reimbursement is provided upon request.

will my insurance cover KAP?

Ketamine use for psychiatric disorders is considered an off-label treatment and as such is not covered by insurance plans. Ketamine-Assisted-Psychotherapy, Medication Sessions are between 60-120 minutes in length. Sessions are billed in 60 minute increments.

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